Terms of service

Terms of Service – Holdup Hairs

Welcome to Holdup Hairs. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with the terms outlined below.

Please review them carefully before making a purchase.

1. General Conditions

Acceptance of Terms

By placing an order with Holdup Hairs, you confirm that you have read, understood, and agreed to these Terms of Service.

Eligibility

You must be at least 18 years old, or using the website under the supervision of a parent or legal guardian.

Accuracy of Information

We strive to ensure that all product details, descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current.

Holdup Hairs reserves the right to correct errors, update information, or modify content at any time without prior notice.

Website Modifications

We may modify, suspend, or discontinue any part of the website, product listings, or services at any time without liability.

2. Products & Orders

Product Representation

We make every effort to display product colors, sizes, and designs accurately. However, actual product appearance may vary slightly due to lighting, photography, or screen settings.

We do not guarantee exact color matching across devices.

Pricing

All prices are listed in local currency and may change without notice. The price displayed at checkout is the final price charged, excluding shipping fees unless stated otherwise.

Order Confirmation

After placing an order, you will receive an order confirmation email or message. This confirmation does not signify final acceptance of your order.

Order acceptance occurs only when the product has been dispatched.

Order Cancellation

Holdup Hairs reserves the right to cancel any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

If your order is cancelled after payment, an appropriate refund will be issued.

3. Shipping & Delivery

We ship to the address provided at checkout. Customers are responsible for ensuring accurate shipping details.

While we aim to deliver within the estimated timeframe, Holdup Hairs is not responsible for delays caused by:

  • Courier service disruptions

  • Natural events

  • Public holidays

  • Circumstances beyond our control

For more details, please refer to our Shipping Policy.

4. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Shipping fees, duties, or service charges are non-refundable unless the error was caused by us.

We reserve the right to deny returns that do not meet our eligibility requirements.

5. Intellectual Property

All content on the Holdup Hairs website — including text, images, logos, graphics, designs, and branding — is the exclusive property of Holdup Hairs.

Unauthorized reproduction, distribution, or use of any content without written permission is strictly prohibited.

6. Limitation of Liability

Holdup Hairs shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use of our website

  • Product usage

  • Delayed shipments

  • Service interruptions

Our total liability shall not exceed the value of the product purchased.

7. Governing Law

These Terms of Service are governed by the laws of Pakistan.

Any disputes arising from the use of our website or purchase of our products shall be subject to the jurisdiction of the appropriate courts in Pakistan.

8. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📩 holduphairs@gmail.com